Resolve 70% of tickets instantly with AI support
AI handles repetitive questions 24/7 while your team focuses on complex issues. Cut support costs by 60%, respond in seconds, and keep customers happy around the clock.
✓ Works with Zendesk, Freshdesk, Intercom • ✓ Setup in 30 minutes
Challenges crushing your support team
Overwhelming Ticket Volume
Support queues grow faster than your team can handle. Backlogs pile up, SLAs get missed, and customers wait days for simple answers.
Painfully Long Response Times
Average first response: 12+ hours. Customers expect answers in minutes. Every hour of delay increases churn risk by 15%.
Agent Burnout & Turnover
Repetitive questions drain your team. 40% annual turnover in support roles. Training costs skyrocket while quality drops.
Same Questions, Over and Over
70% of tickets are repetitive FAQs. Password resets, shipping status, refund policies — agents waste hours on copy-paste answers.
Inconsistent Answers
Different agents give different answers. No single source of truth. Customers get confused, trust erodes, complaints multiply.
Can't Scale During Peaks
Product launch? Holiday season? Traffic spikes 10x but your team stays the same. Critical moments become support nightmares.
How AI transforms your support operation
Instant AI Responses
AI answers customer questions in under 5 seconds. No queue, no wait, no frustration. Powered by advanced LLMs that understand context.
Automated Ticket Handling
AI categorizes, prioritizes, and resolves tickets automatically. Complex issues get routed to the right agent with full context.
Smart Human Handoff
When AI can't resolve an issue, it seamlessly transfers to a human agent with complete conversation history and context.
Context-Aware Conversations
AI remembers past interactions, purchase history, and preferences. Every response feels personal and informed.
Multilingual Support
AI speaks 50+ languages fluently. Serve global customers in their native language without hiring multilingual staff.
Omnichannel Availability
One AI handles website chat, email, WhatsApp, Messenger, SMS, and social media. Consistent experience everywhere.
Enterprise-grade support automation
AI Support Chatbot
LLM-powered chatbot trained on your knowledge base. Understands intent, handles complex queries, and maintains natural conversation flow.
Knowledge Base Integration
AI learns from your docs, FAQs, and past tickets. Auto-updates as you add content. Always accurate, always current.
Auto Ticket Creation & Routing
AI creates tickets for unresolved issues, categorizes by topic, assigns priority, and routes to the best-suited agent.
Human Handoff with Context
Seamless escalation to human agents. Full conversation history, customer profile, and AI-generated summary included.
Sentiment Detection
AI detects frustrated or angry customers in real-time. Priority escalation ensures unhappy customers get immediate human attention.
SLA & Response Monitoring
Track response times, resolution rates, and SLA compliance in real-time. Alerts when metrics are at risk.
Support Performance Analytics
Comprehensive dashboard tracking every support metric. AI resolution rates, agent performance, customer satisfaction, trending issues, and actionable insights to continuously improve.
Productivity gains that matter
-60% Support Costs
AI resolves 70% of tickets automatically. Reduce headcount needs while handling more volume. Average savings: $150K+/year.
<5 Second First Response
From hours to seconds. AI responds instantly, 24/7. No queue, no wait. Customer frustration drops dramatically.
24/7 Without Extra Staff
No night shifts, no weekend coverage gaps. AI handles off-hours inquiries. Wake up to resolved tickets, not backlogs.
+35 NPS Points
Faster responses = happier customers. Average NPS increase of 35 points within 90 days of implementation.
3x Agent Productivity
Agents handle only complex issues that need human judgment. No more copy-paste answers. Job satisfaction increases, turnover decreases.
Support ROI Calculator
tickets resolved by AI
reduction in support costs
first response time
customer satisfaction
availability coverage
NPS point increase
first contact resolution
agent productivity
less agent burnout
setup time
languages supported
scale during peaks
Based on average results from 500+ support teams using our platform
Works with your existing support stack
Zendesk
Deep Zendesk integration. Auto-create tickets, sync contacts, route to agents, track full history.
Freshdesk
Native Freshdesk app. Ticket automation, canned responses sync, agent assignment rules.
Intercom
Intercom inbox integration. AI handles first response, seamless handoff to human inbox.
HubSpot
HubSpot Service Hub sync. Tickets, contacts, conversation history all connected.
Also integrates with
How support teams use AI automation
Automated FAQ Handling
SaaS company gets 2,000+ tickets/month about pricing, features, and setup. AI now handles 85% instantly, freeing agents for technical issues.
Order & Account Inquiries
E-commerce support flooded with "Where's my order?" AI integrates with shipping APIs, provides real-time tracking, and handles returns/refunds.
Subscription & Billing Support
Fintech company handles plan changes, invoice questions, and payment issues. AI connects to Stripe, processes upgrades, and explains charges.
Peak Traffic Scaling
Black Friday: 10x normal traffic. AI scales instantly, handles surge without breaking a sweat. Zero queue times, zero missed SLAs.
Security your enterprise demands
Data Encryption
AES-256 encryption at rest and TLS 1.3 in transit. Your customer data is protected at every layer.
GDPR Compliant
Full GDPR, CCPA, SOC 2 Type II compliance. Data residency options, right to erasure, DPA included.
Secure AI Infrastructure
Your data never trains our AI. Isolated environments, no data sharing, enterprise-grade isolation.
99.99% Uptime SLA
Enterprise SLA with 99.99% uptime. Multi-region redundancy, 24/7 monitoring, dedicated support.
Ready to transform your support operation?
Join 500+ support teams already using AI automation. See how much you can save with a personalized demo — typically $150K+/year in reduced costs.
✓ Free 14-day trial • ✓ No credit card required • ✓ Setup in 30 minutes