Multi-channel Support
AI-powered ticket deflection across chat, email, WhatsApp, Messenger, and helpdesk platforms. Unified inbox for seamless customer communication.
Where is my order #45892?
Re: Integration question about API
Can I change my subscription plan?
I need to speak with a human agent
All Channels, One Inbox
Connect all your customer touchpoints and manage conversations from a single unified interface
WhatsApp Business
Official WhatsApp Business API integration with template messages and quick replies.
Facebook Messenger
Connect your Facebook pages and respond to customers directly from your inbox.
Instagram DMs
Manage Instagram direct messages, story replies, and comments in one place.
Telegram
Full Telegram Bot API support with inline keyboards and rich message formatting.
Connect Gmail, Outlook, or any IMAP/SMTP inbox. AI drafts replies automatically.
Website Live Chat
Embeddable chat widget with customizable design to match your brand perfectly.
SMS / Text
Two-way SMS via Twilio, MessageBird, or Vonage. Perfect for transactional updates.
Voice / IVR
AI voice bot handles calls with speech-to-text and natural language understanding.
Powerful Support Automation
Everything you need to deliver exceptional customer support at scale
Unified Inbox
All conversations from every channel in one clean interface. Never miss a message, never switch between tools.
AI Ticket Deflection
AI automatically resolves common inquiries using your knowledge base. Reduces ticket volume by up to 70%.
Smart Routing
Route tickets to the right team or agent based on skills, workload, language, or custom business rules.
Seamless Handoff
AI passes full conversation context to human agents when needed. No repetition, no frustration.
Canned Responses
Pre-built response templates with variables. AI suggests the best template for each conversation.
Real-time Analytics
Track response times, resolution rates, CSAT scores, and channel performance in real-time dashboards.
Works With Your Helpdesk
Integrate with existing tools or use our built-in helpdesk. Your choice.
Zendesk
Official PartnerTwo-way sync with Zendesk Support. Create tickets, update statuses, access macros directly from our inbox.
Freshdesk
Native IntegrationFull Freshdesk integration with ticket creation, agent assignment, and canned responses sync.
Intercom
Two-way SyncConnect Intercom conversations. AI handles initial triage, escalates to Intercom when needed.
HubSpot Service Hub
Native IntegrationSeamless HubSpot Service Hub connection. Tickets, contacts, and deals all in sync.
Salesforce Service
Enterprise ReadyEnterprise Salesforce Service Cloud integration with case management and knowledge base sync.
Help Scout
Native IntegrationConnect Help Scout mailboxes. AI deflects simple requests, assigns complex ones to your team.
Built for Support Teams
How businesses use multi-channel support to scale customer service
E-commerce Support at Scale
Handle order inquiries, returns, and shipping questions across WhatsApp, website chat, and email — all from one inbox. AI resolves "Where is my order?" instantly with tracking integration.
SaaS Technical Support
AI triages technical issues, searches documentation, and provides solutions. Complex bugs are automatically routed to the right engineering team with full context.
Banking & Financial Services
Secure omnichannel support for account inquiries, transaction disputes, and application status. PCI-DSS compliant with enterprise-grade encryption.
Global Travel & Hospitality
Support travelers across 50+ languages via WhatsApp, SMS, and voice. AI handles booking modifications, cancellations, and real-time flight/hotel inquiries.
Ready to unify your support channels?
Start your 14-day free trial. Connect your channels in minutes. See ticket deflection in action.
No credit card required • Setup in 5 minutes