Plug your AI assistant into the systems that run your business
From Gmail and CRMs to WooCommerce, Shopify and custom ERPs — the bot connects to your stack, reads orders and customer data, and turns every chat into a real transaction.
CMS, stores, CRMs, ERPs, WMS, billing & internal tools • No heavy dev work required
Built-in integrations and custom connectors to your core systems
Start with ready-made integrations (Gmail, Bitrix24, HubSpot, Google Sheets/Airtable, Slack/Discord, SQL/NoSQL, webhooks and more), then add custom connectors to your CRM, ERP, WMS, billing and internal tools as you scale.
Curated set of built-in apps
Quickly plug in Gmail, Bitrix24, HubSpot, Google Sheets/Airtable, Slack/Discord, SQL/NoSQL databases and more, without writing custom code.
Two-way data sync
Let the bot read information (tickets, leads, rows, records) and perform safe actions: update fields, create entries, trigger automations or send notifications.
Custom enterprise connectors
For larger teams, extend the integration layer to your CRM, ERP, WMS, billing and internal tools so the AI can follow complex processes end-to-end.
Permissions, scopes & safety
Configure what the bot can access and what is off-limits. Use read-only access where needed, and allow write actions only under your rules and approvals.
Out of the box, you can connect the AI assistant to a curated set of popular tools: email inboxes for ticketing, CRMs for leads and deals, spreadsheets for quick data storage, chat platforms for team alerts and databases for more advanced scenarios.
Each integration is designed to be configured without a heavy engineering project. Authenticate once, map the relevant fields and decide what the bot is allowed to read and write. The assistant immediately starts using these systems to answer questions and execute actions — for both customers and internal users.
As your needs become more advanced, you can go beyond built-in integrations and use custom connectors for your CRM, ERP, WMS, billing, support platforms and internal tools. This turns the bot into a natural-language interface for workflows that previously required navigating multiple dashboards.
Outcome: your AI assistant doesn't live in a silo — it becomes a natural interface to the tools your team already uses.
Native plugins for your CMS and online store
Use ready connectors for WordPress + WooCommerce, Joomla + VirtueMart, OpenCart and PrestaShop, then expand to Magento, Shopify, BigCommerce and more — with product-aware chat on every page.
Drop-in plugins & modules
Install ready connectors for WordPress + WooCommerce, Joomla + VirtueMart, OpenCart and PrestaShop in a few clicks, with sensible defaults.
Support for modern stores
Extend to Magento, Shopify, BigCommerce and other platforms as you grow — without changing how agents or customers use the chat.
Product-aware conversations
The bot recognizes the product or category a user is viewing and adapts answers, offers and recommendations to that exact context.
Cart & checkout support
Help visitors with sizing, shipping, payment methods or promo codes directly in chat at the moment of decision — before they abandon the cart.
Instead of building custom widgets from scratch, you install a plugin or module for your CMS or e-commerce engine. The assistant immediately understands what page the visitor is on — category, product, cart, checkout — and can tailor its responses accordingly.
On WordPress + WooCommerce, Joomla + VirtueMart, OpenCart and PrestaShop, the bot can access your product catalog, categories and key metadata. On more advanced stacks such as Magento, Shopify and BigCommerce, the platform supports deeper integrations: multi-store setups, localized catalogs and complex promotions.
This lets you turn a standard chatbot into a store-aware assistant: it can answer questions about specific items, explain shipping and returns for that region, suggest alternatives, guide users through checkout and even help with post-purchase support — without ever leaving the widget.
Outcome: your CMS and store stop being static pages and become an interactive, guided shopping experience.
Let the bot see orders, inventory and customer profiles — safely
Give the AI controlled access to product catalog, stock levels, prices, order history and customer profiles, with the option to enable full read/write access for advanced automation.
Real-time order lookup
Use order ID, email, phone or logged-in session to fetch the right order instantly and provide precise status updates.
Customer-aware support
Tailor responses based on customer profile, past purchases, plan level or region — without asking them to explain everything from scratch.
Actionable conversations
Allow the bot to perform safe actions like updating details, launching reorders or opening tickets, instead of just "recommending" what to do.
Policies, limits & audit
Define exactly which changes are allowed, when human approval is required, and what must be logged for auditing and compliance.
When the bot can see your catalog and customer data, it stops answering in vague, generic terms. It can check whether a product is available in a specific size, confirm regional pricing, check estimated delivery time and explain current promotions or restrictions.
With access to order history and customer profiles, the bot can instantly answer questions like "Where is my order?", "Can I change the address?", "Did my payment go through?" or "What did I order last time?". For high-value customers, it can recognize VIP status and apply the right tone and routing.
On advanced plans, you can enable full read/write access (under your policies): allow the assistant to update addresses, cancel or duplicate orders, create reorders, modify subscription details or open tickets — all with clear safeguards and audit trails so your operations and compliance teams stay in control.
Outcome: customers get instant, precise help with their orders and accounts, while your team handles fewer repetitive tickets.
Together, Integrations & CMS / e-commerce give your AI real superpowers.
Connect the assistant to your tools, CMS and store, let it see orders and customer data under clear rules — and every conversation becomes an opportunity to resolve, upsell and delight.